FAQ
Is shipping free?
How much is shipping and when can I expect my order?
Do you offer pickup?
How do I use my JM gift card or in store credit?
How do I purchase a JM gift card?
What is your return policy?
How do I check the staus to my order after placing it?
You will receive an email confirmation and order status updates via the email you used during checkout. If you don't see an email: 1. Please check your junk or spam inbox first. 2. Still don't see it... call us at 303-786-7628.
How can I cancel or make changes to my order after placing it?
You may cancel your order at any time before it is processed and shipped. Once the order is shipped, you will receive an email confirmation that contains your tracking information. After that, our return & exchange policy will apply.
How do I find out if a sale is coming anytime soon?
You can subscribe to our once-a-week newsletter to be the first to know and receive exclusive access to future sales.